AI Call Agents for BFSI

Voice agents that sound human, on every call.

Handle the conversations that used to need a call centre (support, collections, onboarding, and sales) in natural, multilingual speech. Every hour of every day, with no one ever on hold.

Zyro Loan Services● 1 deployment live
SPEAKING AS
AI
Ananya Iyersalaried · 2 products
●
RY
Rakesh Yadavself-employed · 34d overdue
MN
Meera Nairsalaried · 3 products
Ziya
ZIYA
Ready to call
Tap the green button to start
TRY ASKING
मेरी ईएमआई कितनी है? How much is pending on my loan? क्या मुझे नया लोन मिल सकता है?
LIVE TRANSCRIPT
Everything said on the call appears here, as it is transcribed.
Open the live demo

Built to handle conversations across India’s financial sector

Scheduled Banks NBFCs Fintechs Insurers Enterprises
Ziya — ZyroAI's AI voice agent, wearing a headset
MEET ZIYA · AI CALL AGENTS FOR BFSI

One voice platform.
Every BFSI conversation.

Ziya is ZyroAI's voice agent. She works out what the caller wants, does something about it inside your systems, then tells them what happened. Built for the calls banks, NBFCs and fintechs actually make — outbound and inbound, in your customer's language.

Intelligent Collections

  • EMI overdue & DPD-bucket outreach
  • Payment promise capture
  • Compliant scripts, every call

AI Telesales

  • Lead qualification without a phone bank
  • Product explanation & interest capture
  • Warm handoff to human closers

Reminders & Renewals

  • EMI due & policy renewal calls
  • KYC re-verification nudges
  • Drop-off application follow-ups

Customer Service

  • Balance, status & card queries
  • 24×7 inbound answering
  • Escalation to agents with context
Campaign Manager
EMI payment reminders · EMI due in 3–7 days
Active
Collections · DPD 31–60 · Retail loans
Active
KYC drop-off follow-up · Incomplete applications
Paused
Pre-approved loan outreach · Qualified prospects
Draft
Every call flows into Speech Analytics.
Compliance checks, sentiment and QA on 100% of campaign calls — automatically.
Explore Speech Analytics
ROI CALCULATOR

What could call automation save you?

Your numbers, simple arithmetic — an illustration, not a quote.

ROUTINE-CALL COST / YEAR
₹36,00,000
IF AUTOMATION HANDLES THOSE CALLS
₹36,00,000 / yr freed

Illustrative only: (agents × cost × 12) × routine share. Actual outcomes depend on your call mix — book a demo and we will model it on your data.

Try it live

Hear ZyroAI speak your language.

Pick a voice and a language, then press play — real speech, right in your browser.

Voice
Language
Aarav
Hindi · hi-IN
Neural TTS

Demo uses your browser’s built-in speech engine. Production ZyroAI voices are studio-grade, code-mixed, and respond in under 300 ms.
Under the hood

From speech to action in milliseconds.

01

Listen

Streaming ASR transcribes the caller live across 11+ Indic languages. With barge-in, so callers can interrupt naturally.

02

Understand

An LLM brain detects intent, sentiment, and entities, then calls into your CRM, core, and knowledge base to decide what to do.

03

Respond

Neural TTS replies in a natural human voice in under 300 ms — every turn logged, transcribed, and synced in real time.

Key benefits

A call centre that never sleeps.

Always available

24×7 coverage with zero queues and zero wait times.

Lower support costs

Automate high-volume calls and reduce cost per interaction.

Happier customers

Fast, natural, consistent conversations every time.

More productive teams

Free human agents for conversations that truly need them.

Core features

Built for real financial conversations.

Natural Voice Conversations

Fluid, human-like dialogue — not rigid IVR menus.

Multilingual Support

Speak to customers in their preferred language.

Call Automation

Automate the inbound and outbound calls nobody wants to staff.

Collections Outreach

Run compliant, empathetic collections conversations.

Lead Qualification

Qualify and route prospects automatically.

Appointment Scheduling

Book and manage appointments by voice.

CRM Integrations

Sync every conversation to your systems of record.

Real-Time Analytics

Measure outcomes and sentiment as calls happen.

Speaks your customers’ language
Englishहिन्दीதமிழ்తెలుగుಕನ್ನಡবাংলাमराठीગુજરાતીമലയാളംਪੰਜਾਬੀ+ more
Business outcomes

Scale support without scaling headcount.

24×7
Coverage, no queues
↓ Cost
Per interaction
↑ CSAT
Engagement & resolution
Elastic
Instant call capacity
Support Collections Sales Onboarding Lead Qualification Appointments
Developer-first

Ship a voice agent in a few lines.

Clean REST & SDKs, your own number and CRM, go live in days — not quarters.

  • Streaming ASR with barge-in & code-mixed speech
  • 11+ Indic languages from one endpoint
  • Function-calling into your core, CRM & knowledge base
  • Built-in consent, recording & opt-out for compliance
  • Webhooks & live transcripts for every call
agent.py
# pip install zyro
from zyro import VoiceAgent

agent = VoiceAgent(
    api_key="zy_live_…",
    language="hi-IN",
    voice="aarav",
)

@agent.on_call
def handle(call):
    call.say("Namaste! Your EMI is due tomorrow.")
    intent = call.listen()        # ASR + NLU
    if intent == "pay_now":
        call.send_link(call.upi_link())
        call.say("Link sent on WhatsApp — anything else?")

agent.serve(number="+91-XXXXXXXXXX")
Capabilities

Built for real conversations.

22+

Indian languages supported, including code-mixed Hindi-English speech, with native pronunciation.

Languages
<300ms

spoken response latency for natural, barge-in-capable conversations that never feel robotic.

Real-time
24×7

always-on voice agents for collections, reminders, onboarding and support. No hold queues.

Always-on
22+ Indian languagesBarge-in & ASRCollectionsSupportOutbound campaignsHuman handoff
VOICE THAT CONVERTS

Conversations at the scale of India.

LANGUAGES
22+
Indian languages, code-mixed
LATENCY
<300ms
Spoken response time
CHANNELS
Omni
Phone, app & WhatsApp voice
VOICES
Neural
Natural TTS, human-like

Pick up every call. Instantly.

Voice agents that take support, sales and collections calls. They don't queue, and they don't stop at 6pm.

Guides on AI calling
FAQ

Voice AI agents — frequently asked questions

How many languages do the Voice AI agents support?

22+ Indian languages, including code-mixed speech.

What use cases do they handle?

Support, onboarding, reminders and collections across phone, app and WhatsApp voice.

How natural do the agents sound?

Neural text-to-speech with barge-in and sub-300ms spoken response for human-like conversations.

Are the agents available around the clock?

Yes. They run 24×7 with no hold queues.