IMPS response code

IMPS error RCA: Chargeback accepted

Bank descriptionChargeback Accept FAILED

Source: Axis Bank, IMPS Response Codes for H2H/API. These are IMPS response codes as one bank publishes them; other banks use the same codes but may word them differently.

What it means

A chargeback on the transaction was accepted: the dispute was decided in favour of the customer who raised it, and the money is returned to them.

Was money deducted?

Possibly, but it is being or has been returned.

When does the money come back?

Look for the reversal entry on your statement. If it isn't there by the next working day (T+1), complain with the reference number.

Which side caused it?

Dispute process.

Bank guidance on retrying

Reinitiate with same CRN

If money left your account. Under RBI's turnaround-time rules (circular DPSS.CO.PD No.629/02.01.014/2019-20, 20 September 2019), if your account is debited but the receiver isn't credited on an IMPS transfer, the receiver's bank has until the next working day (T+1) to credit it or send the money back. After that the bank owes you ₹100 for every day of delay.

What you should do

If you raised the dispute, the money should come back to your account.

If you run payouts or a bank integration

Post the chargeback in your books and close the dispute.

IMPS error RCA kya hai?

IMPS RCA ka matlab hai chargeback accept ho gaya.

Related codes

IMPS in brief

IMPS moves money between banks instantly, at any hour, on any day. Transfers go either by account number and IFSC, or by mobile number and MMID. The network limit is ₹5 lakh per transaction, though your bank can set a lower one, which is why codes like 04 and 22 exist.

Checking what happened

Open the transaction in your bank app or net banking and note its RRN, the 12-digit reference number also sent by SMS. The receiver's bank can trace the transfer with it, and you'll need it for any complaint. If the status says pending or deemed approved, wait for the final status before sending the money again.

If it still isn't sorted

  1. Raise a complaint inside your banking app. Quote the RRN from your statement or SMS.
  2. If the app doesn't resolve it, contact your bank's grievance desk with the same reference.
  3. If your bank hasn't replied within 30 days, or you're not happy with the reply, complain to the RBI Ombudsman at cms.rbi.org.in. It's free.

See all 87 IMPS codes →